DAY 1Track 1

Understanding the Human/AI Relationship with FedEx

Lack of trust in Artificial Intelligence is pervasive throughout society.  And the greatest areas of distrust are associated with AI’s potential impact on jobs.  This lack of trust contributes to the under-utilization of collaborative AI systems and severely reduces their possible benefits.  In this talk Clayton discusses how to develop and launch AI systems to ensure that knowledge workers trust and ultimately use the system’s insights and recommendations.



Dr. Clayton Clouse Data Scientist, FedEx Ground

Dr. Clayton Clouse is a senior data scientist as FedEx where he explores and implements artificial intelligence solutions to solve business challenges.  In his six years at FedEx Clayton has developed and implemented many advanced analytical structures, organized a cross-operating company research and science collaboration groups, and spearheaded the use and expansion of artificial intelligence.