Yoo-Sung Jang CTO, SSG.COM | CTO
What the AI Evolution Means to the Future of Commerce
The COVID-19 pandemic has brought the online commerce and retail boom unprecedented changes. While traditional retail companies that have failed to prepare for the rapid changes have already fallen out of the market, the ones well prepared for Digital Transformation will see exponential growth.
Even traditional sectors with strong offline retail markets like groceries and fashion and beauty are experiencing exponential growth in online commerce. Data analysis and customer service using AI is increasingly creating synergy.
Yoo- Sung Jung, CTO intends to provide the commerce and retail industry with insights developed from decades of experience working in AI centric data businesses, especially from converting numerous businesses from offline to online.